Frequently Asked Questions

We're here to help your family get started with confidence. Browse our most frequently asked questions about our programs, enrolment, scheduling, what to bring, and what to expect at Kelly Mini Sports.

  • How old does my child need to be to join?

    Our programs are designed for toddlers and preschoolers 1 to 6 years old. We teach your kids with age-appropriate equipment and run activities suited to their skill level.


    Our classes are broken down into the following age groups:


    • Minis: 1 to 2.5 years old 
    • Bigs: 2.5 to 3.5 years old 
    • Giants: 3.5 to 5 years old 
    • Super Giants: 4 to 6 years old 

  • What sports do you teach?

    We teach your toddlers and preschoolers the basic skills in basketball, cricket, footy, soccer, rugby, netball and tennis.


     We rotate sports every two weeks.  Learn more about our approach to these sports on our Sports We Teach pages.

  • How long is each session?

    Sessions run for 45 minutes, providing the perfect balance of skill development, active play, and confidence-building. 

  • Where are the sessions located?

    We have classes throughout Melbourne, Ballarat, Bendigo, Geelong, and Sydney. Find the closest class to you on our Locations page.

  • Do you offer trial sessions?

    Yes, we offer a trial session to allow you to see what our program is all about before you sign up.

    • VIC: Trial classes are $25
    • NSW: Customers can book one free trial
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  • How much do sessions cost?

    Kelly Mini Sports classes are charged monthly in advance (on the 25th of each month) via direct debit (credit card, debit card, or bank account).


    Each session costs:

    • VIC: $27.50 per session 
    • NSW: $25.00 per session 

  • Do sessions run all year-round?

    Yes, we run sessions all year long, except for a 6-week break over the December/January holiday period.


    You will only be charged for scheduled sessions that run during these months.

  • What do I do if I miss a class?

    If your child is going to be absent, you can input a future absence into the Customer Portal.


     How it works:   

    •  If your child is absent for their scheduled session, you will be issued a Makeup Token. These will be visible under the "Makeups" menu when you click on your child's profile. Tokens can be used to book a makeup class through our website or app.
    • Tokens are valid for 60 days. 

  • How do I use the Customer Portal and App?

    The Kelly Mini Sports Customer Portal is a user-friendly platform designed to streamline your experience, making it easier to stay engaged and informed. Accessible via a web browser or mobile app, managing your child’s sessions has never been more convenient.


    You can use the portal to easily:


    • Notify absences
    • Book makeup lessons
    • Transfer classes
    • View skill progress and assessment feedback
    • Manage payments
    • Read news and announcements

  • How often do we need to pay the joining fee?

    The joining fee is completely one off. Even if you leave the program then come back you will not have to pay it again. Our Fees page has a breakdown of costs.

  • How do I cancel my child’s enrolment?

    An enrolment withdrawal can be requested at any stage. There are no fixed-term contracts, and you can cancel anytime, provided you notify us before the 15th day of the month.


    All withdrawals MUST be in writing or administered via the Customer Portal by following these steps:


    1. Select Account (located on the black toolbar at the bottom of the screen).

    2. Under Students, select the relevant child by tapping their initials icon.

    3. Select Enrolments.

    4. Select Drop Enrolment.

    5. Select Drop Date to choose the date you would like to end the enrollment.

    6. Select Reason to provide a reason for the drop.

    7. Select Notes to add any additional comments or feedback.

    8. Select Yes, please drop! to submit.

  • Do parents join in during the sessions?

    With the 1 to 2.5 year old classes requires parental participation throughout the session but as the kids get older we encourage them to be more independent and slowly the kids start to do the sessions on their own.

  • Can I bring my baby along either in a pram or baby carrier?

    Yes! Different classes require varied amounts of parental participation but there are always opportunities to work with the coach when you need to attend to your baby if need be.

  • What should my child bring to classes?

    All that you need to bring along to your class is a water bottle and comfortable clothing. All sports gear is provided, and your child will receive their New Balance uniform at their first session after fully enrolling.

  • What qualifications do the coaches have?

    At Kelly Mini Sports, your child's safety and development are our highest priorities. All staff meet strict child-safe standards and undergo comprehensive training to build your child’s skills in a secure and fun environment.


     Background Checks: All coaches hold a valid Police Check and a ‘Working with Children’ Check.  


     First Aid Certified: Staff complete a full First Aid training program and are fully prepared to respond promptly to emergencies.  


     Early Years Framework: We train our coaches in the EYLF principles (Being, Belonging, Becoming) to nurture your child's confidence and sense of identity.  


     Skill Development: Coaches receive specialized training designed to foster your child’s physical and social growth through engaging, age-appropriate play.